worldglobelaptopsRemoving Chains support site, a nonprofit program arm of Ark of Hope for Children, is breaking the chains for those victimized as children by #HumanTrafficking, #ChildAbuse and #Bullying.

Use of RemovingChains.org is always free and open 24/7

 

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Removing Chains

"Listeners Reviving Hearts with Hope"

 Removing Chains survivor support site offers hope, love and encouragement to survivors globally, especially those victimized as children by #HumanTrafficking, #ChildAbuse and #Bullying. Now chat translates into 20+ languages!

Removing Chains does not provide therapy, but mentoring, friendship-styled support from volunteer Listeners and peer support from fellow survivors.

Our parent nonprofit organization, Ark of Hope for Children, will exhaust all efforts to connect survivors to localized authorities, therapists and/or professionals globally as needed. Just let a leader in a chat room or in an appropriate Removing Chains Community group what you need.

We are a program fully supported only by your donations to Ark of Hope for Children and our online resale shop on Ebay called Children R Not For Sale.

 Removing Chains live chat support is always FREE, works on ALL devices and chat now translates into 22 languages!

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Last updated: January 10, 2019

Terms of Service

Welcome to Removing Chains!

Thank you for using our products and services (“Services”). The Services are provided by Removing Chains, a nonprofit abuse survivor support arm of Ark of Hope for Children, Inc., located at 6501 NE 32nd Place, High Springs, FL 32643. By using our Services, you agree to these terms. Please read them carefully.

 

Using our Services

Don’t misuse or abuse our Services. Don’t interfere with our Services or try to access them in a way other than what we provide. You can use our Services only as permitted by law. We may suspend, ban, or stop providing our Services to you if you do not follow our policies or terms of service or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you may access. You may not use content from our Services unless you have obtained permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos from our Services without written consent from Removing Chains. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.

Our Services may display some content that does not belong to Removing Chains. This content is the sole responsibility of the individual who makes it available. We may review content to determine whether it is illegal or violates any of our policies, and we will remove or refuse to display content that we believe violates our policies or the law. We do not necessarily review all content, do not assume that we do.

In connection with your use of our Services, we may send you announcements, administrative messages, and other information. You may opt out of some of these communications. Some of our Services are available on mobile devices. Do not use our Services in a way that distracts you and prevents or diminishes your ability to obey traffic and safety laws.

 

Listening and e-Mentoring Services

You acknowledge and agree that Listeners and Coaches are neither employees nor agents nor representatives of Removing Chains, and Removing Chains assumes no responsibility for any act or omission of any such Listener or Coach.

You understand and agree that, although a mental or medical health professional, physician, attorney or other professional Listener, Therapist or Counselor may have been accessed through Removing Chains, Removing Chains cannot predict or assess the competence of, or appropriateness for your needs, of the professional or other Listener, Therapist or Counselor. You also acknowledge and agree that you take full responsibility for the decision to access a Listener, Therapist or Counselor through the Site and to continue to interact with the Listener or Coach, and that the role of Removing Chains is strictly limited to providing access to such Listeners, Therapist or Counselor for your consideration.

Your relationship relating to the Listening and e-Mentoring Services is strictly with the Listener or Coach. We are not involved in any way with the actual substance of that relationship or any part of the Listening or Therapy Service (whether provided through the Platform or not).

Removing Chains makes no representation or warranty whatsoever as to (a) the accuracy or availability of the Listening Platform or the Sites, (b) the willingness or ability of the Listener or Coach to listen, (c) the willingness or ability of any Listener or Coach to give advice, (d) whether the Member shall find a Listener or Coach listening useful or satisfactory, (e) whether the Member shall find a Listener or Coaches advice relevant, useful, accurate or satisfactory, (f) whether the listening of the Listener or Coach will be helpful, (g) whether the advice of the Listener or Coach will be responsive or relevant to the Member’s question, or (h) whether the Listener or Coaches advice will otherwise be suitable to the Member’s needs.

Removing Chains does not verify the skills, degrees, qualifications, credentials or background of any Listeners or Coaches. While we may try to do so from time to time, in our sole discretion, you acknowledge that we do not represent to verify, and do not guarantee the verification of, the skills, degrees, qualifications, licensure, certification, credentials, competence or background of any Therapist. It is your responsibility to conduct independent verification regarding any Therapist that provides you with Therapy Services (whether through the Platform or not). WE STRONGLY RECOMMEND THAT YOU CHECK THE CERTIFICATION AND/OR LICENSING OF THE MEDICAL PROFESSIONAL, MENTAL HEALTH PROFESSIONAL, PHYSICIAN, ATTORNEY OR OTHER PROFESSIONAL LISTENER WITH THE APPLICABLE STATE LICENSING BOARD OR AUTHORITIES IN THE LISTENER’S STATE OR COUNTRY.

Removing Chains provides bulletin boards and chat rooms which allow Members to post questions about various topics and allow Listeners, Coaches and Members to volunteer answers to such questions. Information and advice found on Removing Chains is intended for general information purposes only and does not replace a meeting with a professional. You are encouraged to verify any information provided on Removing Chains. Any reliance on information is done at your sole risk and liability.

REMOVING CHAINS AND ARK OF HOPE FOR CHILDREN DO NOT WARRANT THE VALIDITY, ACCURACY, OR AVAILABILITY OF ANY CONTENT OR ADVICE PROVIDED BY LISTENERS OR COACHES AND REMOVING CHAINS, AND ARK OF HOPE FOR CHILDREN, WILL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY MEMBER DUE TO RELIANCE ON ANY SUCH INFORMATION OR ADVICE.

IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL 911 (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY) AND NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES.

 

Your Removing Chains Account

You need a Removing Chains account in order to use our Services. You may create your own Removing Chains member account. You may hold only one member account. To protect your Removing Chains account, keep your password confidential. You are responsible for any activity that happens on or through your Removing Chains account. If you discover any unauthorized use of your password or Removing Chains account, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Privacy and Copyright Protection

The Removing Chains Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Removing Chains can use your data in accordance with our privacy policies.

We will respond to notices of abuse or alleged copyright infringement and terminate accounts of repeat offenders according to the process set out in the U.S. Digital Millennium Copyright Act.

 

Your Content in Our Services

Some of our Services allow you to upload, submit, store, send or receive content. Removing Chains shall retain all ownership rights in and to all content displayed on the Sites, including copies of data transferred or received by Member through the Sites. This section shall survive expiration or termination of this Agreement.

You can find out more about how Removing Chains uses and stores your content in the Privacy Policy. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

 

About Software in Our Services

Our Services may include downloadable software, which may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.

You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. Modifying and Terminating Our Services We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.

You can stop using our Services at any time. Removing Chains may also stop providing Services to you, or add or create new limits to our Services at any time.

We believe that you own your data and preserving your access to your data is important. Upon request, we will delete your account, your forum posts, or both.

 

Our Warranties and Disclaimers

IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS, OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL 911 (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY) AND NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES.

We provide our Services using a reasonable level of care and skill and we hope that you enjoy using them. There are certain things that we do not promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS, NEITHER REMOVING CHAINS, ARK OF HOPE FOR CHILDREN NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, OR AGENTS MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE OUR SERVICES “AS IS.” WE EXCLUDE ALL WARRANTIES.

 

Liability for Our Services

WHEN PERMITTED BY LAW, REMOVING CHAINS, ARK OF HOPE FOR CHILDREN’S AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, OR AGENTS WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF REMOVING CHAINS, ARK OF HOPE FOR CHILDREN AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, AND AGENTS FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE SO CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

IN ALL CASES, REMOVING CHAINS, ARK OF HOPE FOR CHILDREN AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, AND AGENTS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORSEEABLE. Business Uses of Our Services If you are using our Services on behalf of a business or organization, that business or organization accepts these terms. It will hold harmless and indemnify Removing Chains, Ark of Hope for Children and its affiliates, officers, directors, employees, sub-contractors, representatives, and agents from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgements, litigation costs, and attorneys’ fees.

 

About These Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should immediately discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Removing Chains and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, that doesn’t mean that we will give up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms. The laws of Florida, U.S.A., excluding Florida’s conflict of laws rules, will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of Florida, U.S.A., and you and Ark of Hope for Children and Removing Chains consent to personal jurisdiction in those courts.

For more information about how to contact Removing Chains, please visit our contact page.

Ark of Hope for Children and

Removing Chains Support Site Privacy Policy

Ark of Hope for Children, and our support site RemovingChains.org, appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone.

By visiting our site you are accepting, without modification, this privacy policy. If you do not agree to any portion of this privacy policy, then please exit the site. We reserve the right to change, modify, add or delete the terms of our privacy policy from time to time without further notice. Your continued use of the sites following the posting of changes to this privacy policy mean you agree to the new terms.

 

About this Policy

This privacy policy and general privacy notice applies to Removing Chains. We at Removing Chains take your privacy seriously and this policy and notice have been drafted in accordance with the requirements of the General Data Protection Regulations (“GDPR.

This privacy notice explains how we look after your personal data (in all situations where we collect your data) and sets out your privacy rights and also explains how the law and our approach to privacy and personal data protects you.

This privacy notice supplements any other privacy notices that we may provide to you at the point that we collect data from you and should be read in conjunction with those notices.

 

Our status and details

For the purpose of the GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to our [Data Protection Officer OR Privacy Manager] using the contact details below:

Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Postal address: Ark of Hope for Children, 6501 NE 32 Place, High Springs, FL 32643

By using the Website you consent to this policy.

 

Information we collect

We will collect, process and store personal data only if it is directly provided to us by you. You may do this in your capacity as the user of this Website, by enquiring in relation to our goods or services, becoming a customer or supplier, or potential supplier.

Personal information covers any information which relates to you as an identifiable person. Below are examples of the type of data that this may include:

Identity Data including forenames, last name, maiden name, date of birth, gender, marital status, and username or similar identifier.

Contact Data may include home or work address, email address and telephone numbers, personal or job title and position.

Financial Data is never provided, used or collected on our site(s).

Special Category Data for example health or medical data, details about your race, religion, sex and political opinions is never provided, or, of course, saved.

Technical Data may include internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access this Website.

Profile and Usage Data may include enquiries submitted by you, purchases information, feedback and survey responses, and how you use our website, products and services.

Marketing Data may include details of any preference that you have advised us of in relation to marketing communications from us.

We may also collect non-personal data such as Aggregated Data which is data that may be obtained from your personal data, but which does not directly or indirectly identify you. This may include Usage Data detailing how you use our Website and the features and areas that you have interacted with.

 

How do we collect your personal data?

A range of different methods may be used to collect data which may include the following methods:

Direct interactions with us in person, by post, phone, email or otherwise. You may give us your Identity and Contact Information.

Automated technologies or interactions with our website, by using the web enquiry form. You may give us Identity and Contact.

Third parties or publicly available sources (third parties may be used in processing Identity and Contact categories of personal data).

 

Data accuracy

It is important that the data that we hold about you is accurate and up to date. In the event that your data changes please notify us so that we can update our records.

 

Use of your information

We may hold and process personal data that you provide to us in accordance with the GDPR.

The information that we collect and store relating to you is primarily used:

To enable us to provide our services to you, to communicate with you and to meet our contractual commitments to you. This may include Identity, Contact and Transactional data.

To notify you about any changes to our business, such as improvements to our Website or service/product changes, that may affect our service or relationship with you. This may include Identity and Contact data.

If you are an existing user, we may contact you with information about goods and services similar to those that were the subject of a use to you. This may include Identity and Contact data.

Where you have consented to receive our e-newsletters to provide that to you. This may include Identity and Contact data.

Where we need to comply with a legal obligation. This may include Identity, Contact and Transactional data.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This may include all types of data.

Where we collect your data for marketing purposes we will always request your consent, at the point the data is collected, to use your data for that purpose.

We will always obtain your prior consent to sharing your personal data with any third party for their marketing purposes. This may be to enable relevant third parties to advise you of products or services that may be of interest to you.

We will only use your personal data for a reason other than the purpose for which it was originally obtained if we consider that we need to use it for that other purpose and have a legitimate interest in doing so.

 

Disclosure of your information

There are a range of circumstances where we may disclose your data to third parties. These include:

Regulatory bodies. We may disclose your data to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimize credit risk. This may include Identity, Contact and Transactional data.

Our Suppliers. We may disclose your data to third parties that are involved in the fulfilment of our services to you. This may include Identity, Contact and Transactional data.

Please be advised that we do not reveal information about identifiable individuals to our site vendors, but we may, on occasion, provide them with Aggregated Data about our Website visitors and customers.

 

Controlling the use of your data

Where we rely on consent as the lawful basis for processing your data you can revoke or vary that consent at any time.

If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the addresses detailed in clause 2

 

Data storage and the transfer your data

As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the United States and European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the US or EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the US or EEA.

A transfer of your personal data may happen if any of our servers are located in a country outside of the US or EEA or one of our service providers is located in a country outside of the US or EEA.

If you use our service while you are outside the US or EEA, your personal data may be transferred outside the US or EEA in order to provide you with these services.

If we transfer or store your personal data outside the US or EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy. Where we use suppliers based in the US or EEA, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

 

Security

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.

Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password it is not easy for someone to guess.

 

Data retention

The length of time that we retain, and store data depends on the purpose for which it was collected. We will only store data for as long as is required to fulfil that purpose, or for the purpose of satisfying legal requirements.

It is a legal requirement that we keep certain data about our customers and suppliers for at least six years. The type of data includes Contact, Identity and Transaction Data.

Where you have requested that we provide you with marketing materials we will retain your data until such time as consent is withdrawn by you.

 

Use of cookies

Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever.

We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website. Where we work with advertisers on our Website, our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

 

Your rights

The GDPR gives you a range of rights in relation to the personal data that we collect from. You have the right to:

Access your personal data. This right is commonly known as the ‘data subject access request’ and enables you to receive a copy of the personal data we hold about you. You will not need to pay a fee to access your personal data unless we can justifiably demonstrate that the request is repetitive or excessive. We will respond to all legitimate data access requests within one month, but we may need to obtain further information from you in order to confirm your identity and the legitimacy of the request.

Request update of the personal data. This enables you to have any incomplete or inaccurate data corrected.

Erasure of your personal data. This enables you to ask us to delete personal data where there is no justifiable reason for us continuing to retain and process it. We may not always be able to delete the data such as if there is an ongoing contractual relationship between us or if we are legally required to retain the data.

Object to processing of your personal data where we are relying on consent or our legitimate interests (or those of a third party) as the justification for processing the data.

Restrict the processing of your personal data. This enables you to ask us to change the processing of your personal data. For example, you may wish to vary the basis on which we contact you.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, machine-readable format.

Withdraw consent. Where we are relying on consent to process your personal data you may withdraw that consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You can exercise these rights at any time by writing to us at the address detailed in clause 2 above.

 

Third party links

You will find links to third party websites on our website. If you click a link to a third-party website and visit that site, you will be allowing that site to collect and share certain data about you. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

 

Complaints

If you are I Europe and you wish to raise a complaint regarding our use of your personal data then you can contact the Information Commissioner’s Office (ICO), who are the UK supervisory authority for data protection issues. (www.ico.org.uk).

If you do wish to raise a complain then we would welcome the opportunity to discuss your concerns before you contact the ICO to see if we can resolve the issue for you.

 

Changes to this policy

We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.

 

Version: January 2019

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